590 requests. Freedom of Information Act or the Data Protection Act, Local Government and Social Care Ombudsman, We or our contractors have failed to provide a service to an acceptable standard, There has been a delay in providing a service, or we have not kept you informed of progress when providing a service, We have not rectified a problem or acted on a request for a service to be provided, Our staff or contractors have behaved in an unfair, discourteous or discriminatory manner. If you feel the issues raised in your original complaint have not been addressed at the first stage, a further investigation will be carried out. If you wish to escalate your Stage 1 complaint to a Stage 2 this should be made within one month of receiving the Stage 1 response. If the council has failed to act on issues that you have notified them about, then you could be eligible to make a claim against them. While repairs may fall under the developer 's guarantee during the . Useful contacts West Sussex County Council 01243 777100 9am-5pm Monday-Friday westsussex.gov.uk Central government gov.uk Sussex Police 101 (non-emergency) 999 Citizens Advice Crawley 0344 477. visit our Code of Conduct page which will guide you through the process. Visit therepairs and maintenance or anti-social behaviour pages for details on how to report these issues. Disagreement with a decision where a right of appeal exists, either within the council or externally (e.g. Apply to Council Housing jobs now hiring in Crawley on Indeed.com, the worlds largest job site. Outwood Academy students were served a table tennis masterclass from Paralympic gold medalist Will Bayley, as part of a campaign to inspire young people. Care advice Finance advice HousingCare library EAC news Glossary FAQs. We are operating business as usual, but it may initially take a little longer than usual to respond to calls and messages. Yes, the council is responsible for most repairs to your home, this includes things like small leaks as well as emergency repairs. However, despite our best intentions and hard work, things can sometimes go wrong. Council housing: Repairs and maintenance - GOV.UK Council news, community updates, local events and more. Remove tiling and repair wall behind before retiling; fit . Couldnt leave any clothes in any of the bedrooms due to dampness and mould, our clothes, possessions & electronics were ruined and not to mention the huge amounts of stress this caused over the years. Home; Features; Services; About; Contact; Login; Get Free Demo Share Friendly and fun place to work Apply to Coordinator jobs now hiring in Crawley on Indeed.com, the worlds largest job site. Building work, repairs and improvements - Royal Borough of Greenwich The outcome and lessons learned will be logged to ensure continuous improvement of our services. Next . Services available to private rental tenants in Crawley, including grants and loans. Major Repairs Reserve 12,427 11,430 27,872 26,346 21,867 Net financing need for the year 0 8,698 Complaints | Crawley GOV Multiple complaints about leaks, damp or mould in housing operated by Confirm Password *. Crawley Live winter 2020 by Crawley Borough Council - Issuu
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