crisis call center jobs

WebThe Crisis Intervention Support Specialist provides 24/7/365 phone and text-based regarding crisis/suicide prevention, child/elder abuse and neglect, and health, welfare, and human and social services referral services. Crisis Manage large amounts of inbound and outbound calls with efficiency and courtesy, Follow conversation prompts and scripts when handling different topics, Identify customers' needs; clarify their information; research their issues; then provide solutions and/or alternatives to solve their problems, Seize opportunities to upsell products when they arise, Build sustainable relationships and engage customers by going the extra mile when you can, Keep accessible, comprehensive records of all conversations in our call center database, Attend educational seminars to improve knowledge and performance level, Meet or exceed personal/team qualitative and quantitative targets, Strong phone and verbal communication skills, plus active listening skills, Comfortability with CRM systems and best practices, Empathetic customer focus, flexibility to manage many different personality types, Ability to multi-task, set priorities, and manage time effectively. Answering incoming calls to the Child Abuse Hotline. WebMaintain contact with Crisis Center of Tampa Bay, Inc. for at least one (1) year after termination of employment and respond to any and all subpoenas on cases that were examined while employed as a Nurse Examiner. Screen applicants entering the facility to ensure they have a valid appointment notice and identification allowing their entry into the ASC. Have a question about government service? Learn more. There are a variety of current employment opportunities within FEMA. The Harris Center for Mental Health and IDD ("The HARRIS CENTER") is looking for a Crisis Line Counselor to join our team! 49 Crisis Call Center jobs in United States (3 new)

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