Is that normal? Sellers have forty-eight (48) hours from the time of sale of the tickets to Report a Problem if they are unable to deliver the exact tickets listed for sale. Once We obtain an authorisation from the Buyer, We notify the Seller of the sale via email and/or telephone, and We confirm to the Seller that the Buyer is willing to pay the listed price, booking fees, delivery fees, and taxes on our fees. Viagogo releases data showing huge scale of ticket touting I consider myself to be relatively savvy when shopping online, but this is something I fell foul of when I moved home recently, resulting in several painful calls to a customer service number to explain and rectify my mistake. Ireland 39 reviews. This fee is displayed in the selling process and covers the cost of marketing your tickets to millions of potential buyers worldwide. The fresh allegations focus on more than 1m worth of tickets for gigs across Europe, at least some of which were advertised by a Madrid-based company with connections to Viagogo. It has ordered Viagogo to sell StubHubs international business, including the Spanish operation at the centre of fraud allegations, to satisfy competition concerns. How to spot a fake, fraudulent or scam website. This was because, in some cases, none had actually been sold because of uncertainty over whether events could go ahead owing to the pandemic. There are typically two types of extra fees charged by ticket sellers on top of a ticket's face value: If the event you have booked is cancelled, rescheduled or has changed location, you are entitled to a refund of at least the face value of the ticket. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. All sales and bids are final. Thus, the ticket price shown (before our fees) may include sales or value added tax (US or other) as appropriate. To be a member of this Site, You must agree to accept the terms in this Agreement. If You do not qualify, do not use the Services. This Agreement incorporates by reference the following policies and documents also found on this Site: 7.4 Governing Law. Here is what happened. When you pay a company (rather than an ebay seller or individual), then it is often pending until that company processes your order and captures the pending payment. If the face value has been reduced by the organiser, the refund will be for the discounted face value price paid. Simple Ways to Contact Viagogo: 9 Steps (with Pictures) - wikiHow If we do find clear evidence that viagogo is not complying with consumer protection law, we wont hesitate to take action.The CMA secured a court order against Viagogo in 2018, forcing the company to ask touts to tick a box confirming they have any tickets they advertise. Viagogo Engaged Employer Overview 285 Reviews 5 Jobs 221 Salaries 182 Interviews 50 Benefits -- Photos + Add a Review Viagogo Reviews Updated 25 Jan 2023 Find Reviews Clear All Full-time, Part-time English Filter Found 265 of over 285 reviews Sort Popular Popular Highest Rating Lowest Rating Most Recent Oldest first 3.3 65 % 2.13 Ticket Information. Can I deliver the tickets using a different delivery method? Viagogo was ordered by the Federal Court to pay a penalty of $7 million. Pros. See all 12 articles. A Viagogo spokesperson said: 'This customer successfully bought and sold tickets using Viagogo and we are satisfied that this situation is resolved, after he recently confirmed in an email to us that he had located the nominated bank account, in his name, which contained the sale payments we deposited into it in November last year.
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