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autotask api create ticket

autotask api create ticket

autotask api create ticket

autotask api create ticket

This entity's purpose is to describe a grouped set of Holiday entities assigned to an Autotask Internal location and used in tracking internal time off. Update/Create Maximum Entities: The Web Service API calls can update or create a maximum of 200 objects with one call. Namely the VS solutions are here. If the current priority is inactive, update() is allowed if the Priority value is not changed, or if Priority is changed to an active value. The configurationItemType associates one or more user-defined fields with assets of the same type. Ticket.AccountID cannot be changed if the ticket has an associated and posted TimeEntry, TicketCost, or Expense. If you close without saving, the attachments will not be uploaded or attached to the parent entity. The date/time stamp indicates the date and time the status was last refreshed from the task or ticket. This entity contains the attachments for the ProjectNotes entity. The integration uses the Autotask Web Services API for automatic ticket creation in Autotask. Autotask users manage Tickets through a number of modules including Service Desk, Home, CRM, and Contracts. This entity represents articles created by Knowledgebase users in Autotask. LOB security is respected in the API. /**/Want to tell us more? What sort of strategies would a medieval military use against a fantasy giant? You may also update UDFs for entity types that allow update and create. The Web Services API stores and returns all time data in Coordinated Universal Time (UTC). To learn more, refer to our AutotaskRESTAPIcalls >Timestamp format article. This entity contains attachments for the Tasks entity. To attach the new attachment to the notification email, select Include Attachments in Email on the notification panel. REST API: User-defined fields (UDFs) - Autotask

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autotask api create ticket