(Youll need to log in again once youve reinstalled the app), Make sure your set top box is connected to your home wi-fi. The BT Sport app for smartphones and tablets allows BT Sport subscribers to watch all our channels live, on the go and in stunning high definition, as well as a huge number of clips, long-form highlights, and full replays. 13h02. How do I cast the BT Sport app to my TV screen? Click on it and select "Use custom settings for history" > Accept third-party cookies > "Always", From the four options for "Cookies and website data", please select "Always Allow", Log out of the BT Sport online player and back in again. This means that there's an issue with the operating system your device is using, and it may be one that doesn't support the BT TV App, or you require an upgrade. You can use this BT ID to log in to the BT Sport app about 10-15 minutes after sign-up. 1. set your TV to the correct HDMI input (the HDMI port your Apple TV is plugged into) 2. access your Apple TV app as normal on your iPhone or iPad. Cannot cast live streams on iOS BT Sport App to LG TV over AirPlay This has worked before but for the last Champions League matches and since then, I receive a VC011 error. As the BT TV App can only be used in the UK or European Union (EU), the app needs location services to be turned on. Playing the video or channel again will usually fix this but if not you can: If you see the error code VC005, you'll need to ensure all clock settings on Apple iOS devices are set to default 24-hour time. Your BT ID hasn't finished linking to your BT Sport service which means it's not ready for you to use yet. If you click "Don't Allow" but still want to cast, you will need to go to the BT Sport in your device Settings and switch the permission on. This provides a more reliable connection. 16h53, I'm getting both these error codes at different times when attempting to watch BT sport on a laptop. You need to make sure that the time and time zone are correct in your device's 'Time and date' settings. Follow these steps to try and fix this BT TV error: YVM401, YVM501, YVM502, YVM503, YVM701, YVM702, YVM703, YVM704, YVM705, YVM706, YVM707, YVM709, YVM710. (error message ID003) Why have I been told that I haven't activated BT Sport on my account yet? If you've checked VPN but you're still being blocked: Click on the pink BT Sport Help Tool button under 'More help' below for help. Try these steps to fix: Refresh the page and start again. An Error Code has appeared on the BT Sport App, what should I do? GP081, GL001, GL002, GL004, GL005, GL006, GL007, GL008, GL009, GL010, GL011, GL012, GL013, GL014, GL015, GL016, GL017, GL018, GL019, GL020, GL021, GL022, GL023, GL024, GL025, GL026, GL027, GL028, GL029, GL030, GL999, GL003. Get help with logging in to your BT email account and tips on fixing common log-in problems. This means that there's an issue with the operating system your device is using, and it may be one that doesn't support the BT TV App, or you require an upgrade. If you still don't get a PIN: If you receive your validation PIN but it's not approved, you'll need to make sure your browser isn't timed out. If this hasnt fixed your problem, BT customers canclick here to chat with us >", on Before looking for your error code, why not try our TV help tool? Instead you'll receive an email from BT with instructions to link the BT Sport app to your existing account. Try closing the app and opening it again. Try logging in again, re-start the app and then try again. Check our service status page (click on the 'TV' tab) to see if there are any known problems affecting the BT Sport service. This means that your device is connected, or youre mirroring your device to an external monitor, which isnt currently supported by the BT TV App.
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